Support Center

How Do I Know I Have the Upgrades I Purchased?

Last Updated: Apr 12, 2017 01:31PM EDT

The membership levels available for ExactModel are Basic, and Monthly Template Club. If you have purchased the upgrade it will be indicated in your dashboard as follows:

If you purchased  ExactModel Template Clubwhen you click on the navigation menu within the left side of your dashboard will have access to the expanded library of templates:

If you purchased the upgrade and are not seeing it inside of your account as shown above please click  here for more information.

Contact Us

  • Email Us


  • Pre-Sales Questions

    Send an email to support@lurn.com with your question (or click the "Email Us" link above). Be sure to use a return email address that you check regularly and whitelist our domain.

    Student Support

    Please use the Support Center once you've logged into your account for general questions about your account, site access, and the course you are taking. Support tickets are answered within 24-48 hours, depending on your time zone.

    You may also call

    (888) 477-9719, extension 3.

    Billing Questions

    Whatever course you may have purchased, your credit card statement will show Lurn LLC. We do have a dedicated line for any billing questions you may have:

    Call (888) 477-9719, extension 1.

    Business Affiliate Relations

    Call (888) 477-9719, extension 2

    Corporate address:

    12410 Milestone Center Drive Suite 600 Germantown, MD 20876

support@digitalprofitengine.com
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