Support Center

New Affiliates confirmation of payment information

Last Updated: Feb 09, 2017 11:56AM EST
Once you receive confirmation that we have received your [payment information] as well as your signed [W-9 or W-8BEN] you can begin promoting our products.

Now that we have this information on file and if you made commissions in prior months, you can expect your first commission payment to be made on the 15th (or as late as the 20th) of [Month] for your prior month’s sales.

Generally speaking, our affiliates get paid on the15th of the month (or as late as the 20th) and they get paid for sales from the prior month. For example,  payment for sales made in January would be made on (15th-20th) of February, but would not include any February sales.

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  • Pre-Sales Questions

    Send an email to with your question (or click the "Email Us" link above). Be sure to use a return email address that you check regularly and whitelist our domain.

    Student Support

    Please use the Support Center once you've logged into your account for general questions about your account, site access, and the course you are taking. Support tickets are answered within 24-48 hours, depending on your time zone.

    You may also call

    (888) 477-9719, extension 6.

    Billing Questions

    Whatever course you may have purchased, your credit card statement will show Lurn LLC. We do have a dedicated line for any billing questions you may have:

    Call (888) 477-9719, extension 6.

    Business Affiliate Relations

    Call (888) 477-9719, extension 6

    Corporate address:

    12410 Milestone Center Drive Suite 600 Germantown, MD 20876
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