Support Center

Why do I need a passport? I'm just buying clicks!

Last Updated: Aug 13, 2017 04:26PM EDT
We require all buyers and sellers to have valid identification to help prevent misconduct on the platform.  

We accept drivers licenses and government issued IDs as valid IDs as well.
 
As a buyer, please refer to the following short training video on how to complete your Buyer Profile: 
Please note that all documents are manually reviewed.  It can take up to 48 hours for the verification process.  You will receive an email notification when your documents have been reviewed.
 

Contact Us

  • Email Us


  • Pre-Sales Questions

    Send an email to support@lurn.com with your question (or click the "Email Us" link above). Be sure to use a return email address that you check regularly and whitelist our domain.

    Student Support

    Please use the Support Center once you've logged into your account for general questions about your account, site access, and the course you are taking. Support tickets are answered within 24-48 hours, depending on your time zone.

    You may also call

    (888) 477-9719, extension 3.

    Billing Questions

    Whatever course you may have purchased, your credit card statement will show Lurn LLC. We do have a dedicated line for any billing questions you may have:

    Call (888) 477-9719, extension 1.

    Business Affiliate Relations

    Call (888) 477-9719, extension 2

    Corporate address:

    12410 Milestone Center Drive Suite 600 Germantown, MD 20876

support@digitalprofitengine.com
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